At Pixel Vibe Digital, we value your satisfaction and want to ensure a smooth shopping experience. Please read our policy carefully before placing your order.
1. Returns
We do not accept returns under any circumstances.
2. Exchanges
We accept exchanges only, subject to the following conditions:
- You must report the issue within 1 day of receiving your order.
- Proof of the issue (such as clear images) must be provided when contacting us.
- The item must be in its original packaging and unused condition.
- Exchanges are subject to product availability.
3. Refunds
We do not offer refunds. Only exchanges are available if the above conditions are met.
4. How to Request an Exchange
To request an exchange, please contact us at [info@pixelvibedigital.com] within 24 hours of delivery and include:
- Your order number
- Images of the product and packaging
- A brief description of the issue
Our support team will review your request and guide you through the exchange process.